Shipping Policy
Free Delivery from $100
gratiae.com.sg ships via Parcel Services.
Local Singapore parcel services: 3 - 5 business days
Malaysia & Indonesia: 5 - 30* business days (*subjected to courier provider's lead-time)
For orders below SGD$100.00 :
Singapore: SGD$20.00 delivery fee applies
Malaysia & Indonesia: SGD$20.00 delivery fee applies
Returns
For online purchases only.
For returns or exchanges, please email us at info@gratiae.com.sg with your order number, a description of the issue, and relevant images if applicable.
Products with manufacturing or formulation defects can be exchanged within 6 months of purchase, provided the original receipt is presented, in accordance with Singapore's Lemon Law.
GRATiAE reserves the right to change its return and exchange policies at any time, without prior notice.